04xor's Privacy Policy — Your Information Is Safe With Us

This privacy policy applies to all users of the 04xor platform. When you use our website, create an account, or use any of our services, you are considered to have accepted the terms of this policy. This policy may be reviewed and updated from time to time. If any changes are made, we will notify you in a timely manner.

What Information Do We Collect?

04xor collects the following types of information for the purpose of providing services to its users. This information is used solely for the safe and proper operation of the platform.

1.1 Information You Provide Directly

When you create an account on 04xor or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents required for identity verification (national ID card, etc.)
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Username and password created by the user

1.2 Information Collected Automatically

While using the platform, certain technical information is collected automatically, such as:

• IP address and device type
• Browser type and operating system
• Date and time of access to the platform
• Information obtained from cookies and similar tracking technologies
• Gaming activity and transaction history
• Session duration and usage patterns

How Is Your Information Used?

04xor uses the collected information only for the following legitimate purposes. Information is not sold or distributed to any third party for commercial purposes without the user's consent.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To properly operate gaming, betting, and payment services.
• Identity Verification: To prevent fraud and confirm age (for users aged 21+ only).
• Financial Transaction Processing: To successfully complete deposits and withdrawals.
• Customer Support: To resolve your issues quickly.
• Security: To prevent unauthorized access and fraud.
• Responsible Gaming: To identify unusual gaming behavior and provide assistance to users.
• Marketing Communications: To send relevant offers and information only with your consent.
• Legal Compliance: To comply with applicable laws and regulations.

Cookies and Tracking Technologies

Cookies are used on the 04xor website to improve the user experience. Cookies are small data files stored in your browser.

3.1 Types of Cookies

• Essential Cookies: Essential for the basic functioning of the platform. Without these, the site will not work properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect information to analyze and improve platform usage.
• Security Cookies: Help detect and prevent fraudulent activity.

3.2 Cookie Controls

You can limit or disable cookies by changing your browser settings. However, please note that disabling essential cookies may prevent you from using some features of the platform.

Information Sharing With Third Parties

04xor never sells your personal information for commercial purposes. However, information may be shared in the following specific circumstances:

• Payment Processors: With payment service providers such as bKash, Nagad, Rocket, Upay, and associated banks to complete transactions.
• Identity Verification Services: With authorized third parties to complete the KYC process.
• Technology Service Providers: With technology partners who assist in operating the platform and are bound by strict confidentiality agreements.
• Legal Authorities: To relevant authorities under legal obligations or in compliance with a court order.
• Fraud Prevention Agencies: To relevant investigative agencies in the interest of preventing fraud and money laundering.

How Is Your Information Kept Secure?

04xor follows the highest industry security standards to protect user information. The following technical and administrative measures are maintained:

• SSL Encryption: All information sent to and received from the platform is protected by SSL (Secure Sockets Layer) encryption.
• Data Encryption: Stored sensitive information is protected by strong encryption algorithms.
• Access Controls: Only authorized staff can access information, and only to the extent necessary.
• Security Audits: Regular security reviews and penetration tests are conducted.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.
• Secure Servers: User data is stored in a secure and controlled server environment.

However, complete security cannot be guaranteed for data transmitted over the internet. Users are also advised to keep their account password and login details confidential and to avoid using the platform from unfamiliar devices.

How Long Is Information Retained?

04xor retains personal information only for as long as necessary. The following factors are considered when determining how long information is kept:

• All information is retained for as long as the account remains active.
• Even after an account is closed, information required to meet legal obligations may be retained for a specified period.
• Transaction records are retained in accordance with financial regulatory requirements.
• Information needed for fraud prevention and dispute resolution is kept for the relevant period.

Once the need to retain information for financial and legal purposes has ended, the information is securely deleted.

Learn About Your Rights

04xor users have the following rights regarding their personal information:

• Right to Access: You may request a copy of the information 04xor holds about you.
• Right to Rectification: If any of your information is inaccurate, you may request a correction.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, though legal obligations may apply.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
• Right to Withdraw Marketing Consent: You may opt out of receiving marketing communications at any time.
• Right to Lodge a Complaint: If you are not satisfied with how your information is being used, you may contact 04xor directly.

To exercise these rights, email [email protected]. We will respond within a reasonable time after receiving your request.

Protection of Minors

04xor strictly provides services to users aged 21 and above. Our platform is not intended for minors and we do not knowingly collect any information from minors.

If we suspect that a minor has inadvertently created an account, we will immediately suspend that account and delete the associated information. If a parent or guardian becomes aware of their child's account, please contact us at [email protected].

External Websites and Third Parties

The 04xor platform may sometimes reference third-party services, such as game developers or payment service providers. These third parties have their own privacy policies, for which 04xor is not responsible.

We recommend that users review the privacy policies of third-party services before using them. 04xor is only responsible for the collection and processing of information as described in this policy.

Changes and Updates to the Privacy Policy

04xor may update this privacy policy from time to time due to service improvements, legal changes, or business reasons. When significant changes are made, we will notify users in the following ways:

• A clear notice of the changes will be displayed on the website.
• Registered users will be notified by email.
• Users will be informed of the changes when logging in to the platform.

If you continue to use the platform after the changes, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.

The Legal Framework of This Policy

This privacy policy and all data processing activities of 04xor are conducted in compliance with applicable data protection laws and regulations. 04xor operates as a secure and reliable platform, upholding SSL encryption and fair play principles.

In the event of any dispute or ambiguity relating to this policy, 04xor's interpretation shall be considered final. However, users may send any complaint directly to our support team.